Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI Life Coach service.

1. Personal Information We Collect

Account Information:

Telegram ID: Required to use our chat service.
Payment Information: Necessary for subscription services.

User Content:

Chat Records: We keep records of your chats with our AI model to improve our services. These records will not be made public unless required by law.

Communication Information:

Contact Information: If you communicate with us, we collect your name, contact details, and the contents of your messages.

Technical Information:

Log Data: Includes your Internet Protocol (IP) address, browser type, device information, and how you interact with our Services.
Cookies: We use cookies to operate and improve our Services. You can manage cookie preferences through your browser settings.

2. How We Use Personal Information

We may use your personal information for the following purposes:

To Provide and Improve Services: Administer, maintain, and analyze the Service to enhance user experience.
Communication: Send information about our services and updates.
Research and Development: Develop new features and services.
Security: Prevent fraud, misuse of our services, and protect our IT systems.
Legal Compliance: Comply with legal obligations and protect our rights and property.

3. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

Service Providers: To vendors and service providers who perform services on our behalf.
Legal Requirements: To comply with legal obligations, protect our rights, or in response to lawful requests.
Business Transfers: In connection with a merger, sale, or other business transfer.

Note: Telegram, OpenAI, and our payment provider may have their own privacy policies that you should review.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

Access: Request access to your personal information.
Correction: Request correction of inaccurate personal information.
Deletion: Request deletion of your personal information.
Portability: Request transfer of your personal information to a third party.
Restriction: Request restriction of processing your personal information.
Objection: Object to processing your personal information.
Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at support@melolandia.com.

5. Children

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us, and we will take steps to delete such information.

6. Security and Retention

We implement reasonable security measures to protect personal information from loss, misuse, and unauthorized access. We retain personal information as long as necessary to provide our Services and for legitimate business purposes.

7. International Users

Your personal information may be processed and stored in our facilities and servers located in various jurisdictions. We will use appropriate safeguards for transferring personal information outside of certain countries.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and notify you as required by law.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Melolandia OÜ
Tartu mnt 67/1-13b
10115 Tallinn, Estonia
Reg.: 14693828
Email: support@melolandia.com